I am a graduate of Harding University and owner of RLX Travel Group, LLC. In addition, I'm a proud U.S. veteran and have been married for 29 years to my husband, a retired U.S. Army Special Forces soldier. The military afforded my family many opportunities to travel and I developed a desire to see the world! Several years ago, my husband and I decided to make major changes in our lifestyle. We sold our home and personal belongings, purchased a tour bus and toured the United States for a couple of years. While on the road, we often parked the bus at the nearest airport and jumped on a cruise ship for a change of pace! One cruise highlight was the 26-Day Transatlantic and British Isle Cruise we were able to experience. Amazing! In order to share our dream of travel, we decided to open a travel agency to help others experience the joy and excitement we've seen firsthand.
Ratings / Reviews
Reviewed on Friday, January 3, 2020 11:04:22 AM
on Jan 3, 2020
I found Melissa on an internet search for a travel agent. She is very professional and prompt. I love that her and her husband are veterans. I would highly recommend her to book you travel needs. Once you decide on a trip, she does the rest in a timely matter.
Reviewed on Sunday, December 8, 2019 11:48:43 AM
on Dec 8, 2019
Melissa planned our honeymoon and it was the best thing we did. We didn_`t know what to expect because this was our first time booking through an agent and traveling out of the country, however, Melissa delivered and more. Our Trip to Thailand couldn_`t have been any better. We are planning to book our next vacation though Melissa. We are very grateful to have found such a responsive and caring agent.
Reviewed on Sunday, September 8, 2019 6:04:47 PM
on Sep 8, 2019
Within a week after contacting Melissa Fail, she had put together a quote for me and my husband for our cruise to Alaska that we thought was very reasonable compared to others we had looked at. We contacted her in May and she had us on the Star Princess cruise ship with a balcony the following August! She listened to our requests and expertly planned our trip - booking our cruise and flights, pre-arranging all of our ground transportation, booking our hotel, and taking care of purchasing travel insurance for us. She quickly answered all our emails even after the trip had been booked and paid for. Prior to leaving on our cruise, she sent us a package containing all of our travel documents (plane tickets, ship boarding passes, transportation tickets, hotel confirmation, cruise itinerary, etc.) and a few extra helpful things like maps, luggage tags, and a pouch to hold our travel documents. Our travel documents had her hand-written notes_tips as she took care to make sure we were informed of everything we needed to know. Our trip was smooth and wonderful thanks to Melissa’s special expert planning. She even had me to email copies of our passports to her ahead of time to make boarding the ship faster. That came in handy as I ended up using that emailed copy of my passport to purchase a fishing license on an excursion in Alaska. We recommend Melissa Fail and RLX Travel Group, LLC and will definitely contact Melissa in the future for our travel needs.
RLX Travel Group
2307 West Beebe-Capps Expwy
Searcy, AR 72143