I am a graduate of Harding University and owner of RLX Travel Group, LLC. In addition, I'm a proud U.S. veteran and have been married for 30 years to my husband, a retired U.S. Army Special Forces soldier. The military afforded my family many opportunities to travel and I developed a desire to see the world! Several years ago, my husband and I decided to make major changes in our lifestyle. We sold our home and personal belongings, purchased a tour bus and toured the United States for a couple of years. While on the road, we often parked the bus at the nearest airport and jumped on a cruise ship for a change of pace! One cruise highlight was the 26-Day Transatlantic and British Isle Cruise we were able to experience. Amazing! In order to share our dream of travel, we decided to open a travel agency to help others experience the joy and excitement we've seen firsthand.
Ratings / Reviews
Reviewed on Monday, September 6, 2021 8:50:03 AM
on Sep 6, 2021
my new husband and I connected with melissa to plan our dream honeymoon in Mexico, and could not be more grateful for her services! she took care of absolutely everything, and made our international trip as smooth and efficient as possible. knowing she was there for anything we needed gave us a peace of mind like no other, and allowed us to just truly enjoy our special time together in paradise. we certainly will work with her again in the future, and would highly recommend her services!
Reviewed on Friday, August 13, 2021 10:36:37 AM
on Aug 13, 2021
Melissa Fail was absolutely wonderful to work with! She gave us multiple options of places to stay on our Yellowstone trip and even scheduled our tour within the park! She kept in constant contact with us and kept us up to date on all of the travel plans. I would most definitely refer everyone to her and we will DEFINITELY be using her services again!!!
Reviewed on Thursday, June 17, 2021 9:49:26 PM
on Jun 17, 2021
I do not suffer mediocrity easily, fortunately with Ms. Melissa Fail of RXL Travel Group, I have not had to. I have never felt the need to question her wisdom, actions or efforts. Her honesty, integrity, professionalism – and depth of travel related knowledge – are at the core of her business. I hold her in highest regard and do not hesitate to recommend her to anyone.
Today (17 Jun 2021) Ms. Fail assisted my family of 6 adults and 2 little boys (both under 12 years of age) obtain booking on an Alaskan Cruise with Princess Cruise line for July 2022. While this may not seem to be particularly impressive, it should be noted that this was actually the third booking for an Alaskan cruise in 18 months. Due to the COVID-19 pandemic, the first cruise was cancelled. Melissa immediately got us booked on another cruise for August 2021 without any change in cruise fare or flight ticket prices. Unfortunately, after final payment for the 3 cabins had been paid, Princess made the decision to not allow any unvaccinated children on the cruise. Because Melissa had linked the three sets of adults together as a family unit (an action I would never have thought of), she was able to rebook all of us on this third cruise. This cruise is on the date we wanted, in the kind of cabins needed and on the ship we desired – and again without any change in the cruise fare.
This will be my fourth cruise, the first three I did all the planning and booking, and they were for only 2 adults each. Without Ms. Fail’s never-ending guidance, support and effort we could not have made it through all this.
RLX Travel Group
2307 West Beebe-Capps Expwy
Searcy, AR 72143