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Katie Hartman, Kalikosmos Travel

"Hours before the Kigali airport would close, a family of five, including one autistic child, and the family's service dog, needed to get out of Rwanda.”

Hours before the Kigali airport was set to close, a family of five, including one autistic child, and the family's service dog, needed to get out of Rwanda and back to Canada. They had heard how I recently rescued other humanitarian aid workers and contacted me to see if I could get them out.

The family did not have 48 hours to comply with the pet in cabin travel rules and the SVAN code to notify the airlines would not work. Between talking through social media, emailing, prayer, and calling WestJet and Rwanda Air Express, all five passengers and Teddy, the 30 lb Labradoodle, were all about to get out of Rwanda, transit through London, and arrive safely back home in Regina.

Kate Hartman

It all underscores exactly why YOU SHOULD ALWAYS USE A TRAVEL ADVISOR.

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