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Susan McDougal, Suzqz Travel

"Missionary workers in Sri Lanka and Egypt needed to get back so this advisor jumped into action and enlisted her mom, a travel industry vet, to help.”

"I had two couples, one in Sri Lanka en route to Cairo and another couple doing missionary work in Bangladesh. Starting on Thursday, March 12, it was evident they needed to come home although the one couple still wanted to experience Egypt.

On hold with both Turkish Airways and Qatar Airlines for hours, being hung up on, not getting through. I called in my mom, a travel industry vet, to get on the phone with one airline as I called the other, using my computer as a third phone, emailing and texting the travelers, assuring them that I would get them home. Friday met the same challenges, with both couples boarding their prospective international flights that evening.

After a sleep-deprived night, I closely monitored their flights, texting them to notify me when they landed in the US. Saturday night at 7:30 pm, I was able to breathe a sigh of relief when the last flight arrived into Dulles.

Now, on to monitoring future reservations!"

Susan McDougal

It all underscores exactly why YOU SHOULD ALWAYS USE A TRAVEL ADVISOR.

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